PRIVACY POLICY

CitiFlights is an online travel portal that offers flights, hotel deals and holiday packages. You may be assured that the personal information you provide to us over the internet is treated with utmost care to ensure safety, security and confidentiality.CitiFlights has implemented technology, security features and strict policy guidelines to safeguard the privacy of customer information from unauthorized access or improper use. We continue to enhance our security procedures as new technology becomes available. CitiFlights extends its protection to clients who complete the booking and payment procedure in the United Kingdom. Our website is operated by Registered Office is: 1207 Delaware Ave #2525 Wilmington, DE 19806. Contact Details: +18889190690" . When you visit any Platform, we may gather some facts from you, some of it may refer to your confidential information. Such content can consist of an IP address, search history, operating system, access time, URL and browser.If you purchase/book a travel product via any Platform, we may require additional information from you. Such information can include your/traveler’s name, telephone number, email address, passport number, credit card information, billing address, itineraries and other details.By giving us your personal information, you are declaring to us that the information is true, accurate, complete and current to your knowledge. You are also indicating to us that you have complete authority to provide it to us.We collect your personal information in several different ways:When you make a reservation, purchase something from our website or even through our customer service experts through phone, email, fax or letter.When you register with us, sign-up to our newsletter, register for competitions/promotions or provide any feedback and take part in surveys.Calls from/to our help desk or travel extra maybe recorded or even monitored for quality control purpose as well as for staff training. The recordings will be stored till needed and then it will be deleted. Therefore, any personal information obtained from you will be treated completely within the criterion of this Privacy Policy.

CitiFlights may share your information with the following entries: With airline, hotel, car hire suppliers and other activity providers who fulfill your travel reservationsThird PartyWith third-party suppliers who provide the necessary services.Other Travel Companies With companies within our corporate/travel sector as such, sharing enables us to provide you about products and services related to both leisure and business tours, that might interest you. Merchant will not sell, purchase, provide, exchange or in any other manner disclose Account or Transaction data, or personal information of or about a Cardholder to anyone, except, it’s Acquirer, Visa/Mastercard Corporations or in response to valid government demands.

We require you to be 100% confident about using https://www.citiflights.com/ to process your flights, hotels and other travel bookings, and we assure you of protecting the information we gather from you. We have enforced necessary administrative, specialized, physical and technical security measures to safeguard the classified information you render to us. We trigger off the encryption when transmitting personal information that is highly sensitive (credit card details, etc.) between your system and ours, and we utilize firewalls and encroachment sensing systems to forbid unauthorized persons from gaining an approach to your information.

We may update this Privacy Policy in the future. We will notify you about material changes to this Privacy Policy by mailing you a notice to the email address you provide to us, or by inserting a notice on our website.

If you have any question about this Privacy Policy (or travel planning and product purchase), kindly contact us at: Email:- support@citiflights.com Call:- Get in touch with our customer care executives for your queries regarding flight tickets, hotel bookings, holiday packages, cancellation and refund by calling us at: For Callers within or outside UK: +18889190690, Head Office:- Address : 1207 Delaware Ave #2525 Wilmington, DE 19806. Contact Details +18889190690

Whenever you access our website, CitiFlights personal information includes data that helps us identify the person smoothly. Such as;

• Name
• Postal address(es)
• Telephone number
• Email address
• Credit and open-end credit number and related information
• Social media account ID
• Passport number

Apart from the above fields, it also includes specifications provided by the visitor during online flight booking. It covers fields such as; dietary preferences, your itinerary, your destinations, your dates of travel, etc. The activity of entering the individual details about yourself or another person you're booking the flight implies your authorization & permission to us for using the knowledge as per this privacy policy.

How https://www.citiflights.com/ Gets Personal Information?

We at https://www.citiflights.com/ gather your personal information which of people (as submitted by you) in several ways, including those listed below:

Through our website –

When you check-in, login, make a booking or register for a promotional offer.

Via offline –

When you get in-tuned with our customer care executive support.

From other sources –

When you use or comply with transfer information shared on social media platforms, public databases, and other third-party portals (as permitted therein).

At https://www.citiflights.com/, we may use the knowledge provided by you in one or more ways, including those listed below -

• To accomplish your booking with our travel service providers.
• To process your payment concerning any flight bookings made by you thru our website.
• To communicate with you concerning your flight booking or provide you with relevant customer service.
• To respond to your inquiries or questions associated with your flight bookings.
• To send you promotional messages, emails, and newsletters, to the extent permitted by law.
• To share administrative information regarding changes in terms, services, and policies with you.
• To provide you a customized experience on the website as per your preferences and browsing session history.
• To help you in participating in contests and promotions. (Please note that these activities may accompany their own set of policies regarding the utilization of data. We encourage you to read the terms and conditions carefully before participating and giving your consent for the utilization and distribution of the knowledge therein)
• To enable sharing functionality on various social media platforms.
• Data analysis
• Fraud monitoring and prevention
• New services development
• Enhance mentor modification of our services
• Determination of the efficacy of promotional campaigns

To keep you safe from online frauds and spam, CitiFlights ensures that your debit/credit cards are accepted on our website together with your full approval. That's why we confirm your personal details like name, address, and get in touch with the number during the booking process. By providing your details, you permit us to hold this required process as stated herein. the method won't affect your credit score whatsoever. All details provided to CitiFlights while booking is securely used and processed in strict accordance with the (DPA) Data Protection Act.

Any information provided by you'll be collected by Google, Facebook, Microsoft, or the other application through their own system and practices. CitiFlights doesn't take any responsibility for such disclosures that are avoided with the consent of CitiFlights.